How it works

Three steps to unlimited pure water.

From your first conversation to your first cup of filtered water, typically under a week.

01

Book a phone call

Fill in the short form. We get back to you by phone or WhatsApp within 24 hours to confirm the right plan for you.

02

Confirm your plan and book the install

Sign the contract and get a secure link for your first month's subscription. Then we agree on the install date together, typically the same week.

03

Enjoy pure water

Filtered water — chilled, ambient, warm or hot — at the press of a button, straight from your own tap.

The device, in plain language.

  • 5-stage ultra-fine filtration with UVC sterilization
  • Four temperatures: cold, ambient, hot and boiling
  • Touch display with metered volume control
  • Capacity for homes up to 6 people
  • CE, RoHS and CB Scheme certified
Filtration technology

5 filtration stages, plus UVC sterilization.

Real ultrafiltration, removes what shouldn't be there, keeps what matters.

From tap water to pure water
01Raw water02Sediment03Carbon04Ultrafiltration05UVC + pure water
CloudyCrystal clear
01
Sediment

Catches sand, rust and visible particles.

02
Activated carbon (PAC)

Reduces chlorine, odours and bad taste.

03
Ultrafiltration (UF)

0.01 micron membrane, bacteria, viruses, microparticles.

04
Post-carbon

Final polishing for clarity and neutral taste.

05
UVC sterilization

UV light at the dispense point removes residual contamination.

Smart cleaning of filters and tubing.

After first use or filter changes, the built-in routine automatically flushes the internal circuit to keep water quality consistent. You can also trigger it manually any time.

CERoHSCB Scheme
1Detect2Flush3Sterilize4ResumeAUTOUVC

Independent Apa Nova test

The results of the test conducted with Apa Nova on the Flow system. The document confirms the filtered water quality parameters.

Open PDF
Installation

Simple, fast installation. Zero hassle.

From booking to your first glass of pure water in under 30 minutes.

PureH2O installer checking the under-sink connection
Step 1

“I check the water line and pick the cleanest connection point.”

Under 30 minutes

From doorbell to your first cold glass.

One installer. Zero changes to your plumbing.

The PureH2O team brings everything needed: device, fittings, filters and tools. No second tradesperson, no broken counter, no plumbing changes.

  • Booked within 24–72 hours
  • No wall or counter hole in most cases
  • Gaskets and fittings included
  • We leave only when the device works perfectly

What we'll need on-site

Potable water source

At most 4 metres from where the Device will sit. We can go up to 10 metres, but we need to know in advance.

Electrical outlet

A standard outlet nearby.

Space for Flow

Counter or under-counter, roughly 18×45×38 cm.

Space for Tower

Floor space, roughly 40×31×123 cm.

The installation steps

01

Technical check

Before the visit, confirm access to water and power. We can guide you by phone or via WhatsApp photos.

02

Contract & payment

You sign the contract online and pay the first month of the subscription. Only then do we lock in the date and time slot for installation.

03

Installer visit

A PureH2O specialist arrives, picks the best spot with you and connects the Device, with no changes to existing plumbing.

04

Testing and walkthrough

We test the full operation (cold, ambient, hot and boiling) and show you how to use it.

05

Subscription activation

Your 14-day guarantee starts on the installation date.

Clean hookup, impeccable finish.

We use food-grade flexible hoses and a dedicated service valve. Every joint is pressure-tested and we leave your space exactly as we found it.

Materials included

Hoses, fittings, service valve.

Pressure tested

No leaks, guaranteed.

PureH2O specialist connecting the Flow device

“I torque every fitting, pressure-test the line, then pour your first glass.”

Handing over the PureH2O device to the customer
14-day guarantee

If you don't love it, we collect the device, free of charge.

We leave only after your first glass.

We walk you through temperature settings, metered volume dispensing, and daily cleaning. Then we activate your subscription and stay one WhatsApp away.

Free relocation

Included in plan

Bucharest, Ilfov & Prahova

Priority: north side and Ploiești

Maintenance included

Filters every ~270 days

Renting?

We install anywhere, but get the landlord's consent first. Sometimes a ~6 mm diameter hole in the counter is needed.

Moving?

Let us know in advance. A later relocation (uninstall, transport and reinstall) is available once, for an extra fee, within our service area.

Ongoing maintenance

The device itself alerts you when it is time (~2,100 L or 270 days) and we ship the set to your door. Swap it yourself in 2 minutes and pay half the subscription that month, or a PureH2O installer does it.

FAQ

Do I need a plumber?

No, our team handles everything, with no changes to your existing plumbing.

How long does installation take?

Usually under 30 minutes.

How is the contract signed and when do I pay?

The contract is signed online in advance, and the first month of the subscription is charged before installation.

What if I move?

A later relocation is available for an extra fee, once, within our service area.

Can I install in a rental?

Yes, with the landlord's consent.

What if the device breaks?

We repair or replace the Device at no extra cost, under normal use.

Book your install in 24–72 hours.

We call you the same day to confirm your time slot.

Frequently asked.

Because the subscription gives you everything that goes into filtered water at home, without the hassle: device, professional installation, periodic maintenance, device replacement if it fails, and fast support. Filter set: €30, once every ~9 months (2,100 L or 270 days). The device itself alerts you when it is time, the set arrives at your door, and the swap takes 2 minutes: unscrew, screw on. Do it yourself and that month you pay half the subscription, or a PureH2O installer comes and does it for you. Zero upfront cost, no need to find an installer, no worries. You're buying long-term peace of mind, not just a device.

The next 14 days: bottle-free, with a guarantee.

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